The Hopkins Youth Hockey Association (HYHA) is an organization run by volunteers. Volunteer efforts directly benefit HYHA players and families by setting a great example for our kids and off-setting program costs. The involvement of HYHA members is what makes us a successful organization!
HYHA Volunteer Policy:
The concession stand at the Pavilion will be open during all Thanksgiving Tournament games, in-season games, scrimmages, high school games and mite weekend practices. All concession shifts will be coordinated by the HYHA Volunteer Coordinator.
Exceptions: Families who are exempt from working their in-season concession shift are:
**Please note, if you are a travel team coach, your family is are still expected to work the Thanksgiving Tournament shifts. Your team may elect to hire your shifts out.
New for 2017-18, rather than collecting checks, HYHA will be switching this process to an electronic system. During registration families will be notified of the deposit amount and what date the funds will be collected if the required volunteer hours were not completed.
Concession deposit (Mites and Travel Players): $250.00
Tournament deposit (Travel players only): $250.00
Buy Out Option
If you are interested in buying out your concession stand shift you may do that at registration. The price to buy out your shift is the full deposit price of 250.00/player. Tournament shifts cannot be bought out.
Please note: In order to sign up for volunteer shifts, you must login to the HYHA website using the same account that you used to register your skater(s) for the current season. Requirements are based on the registration information you provided.
Using the DIBS Volunteer System:
It is easy to get started in the DIBS volunteer system.
Please use these following steps.
1. Log into the HYHA website. Click on the DIBS tab on the top navagation bar.
2. Click on the type of DIBS Session you are interested in reviewing for shifts. Review the details and then click the claim button that will appear at the bottom of the page to sign up or claim the session.
3. Optional: You can adjust the parameters at the top of the page for the dates, length of shifts and location of your choosing.
4. An email reminder will be sent to the email address listed on the account profile 1 day prior to the day of your shift.
5. If you need to cancel your DIBS session you must do this through DIBS.
If you do not see any volunteer opportunities listed, either there are no volunteer shifts currently open or you have logged in using the wrong account.
Can I cancel a shift if something comes up?
Cancellations will only be honored if requested more than 14 days prior to the shift. If there is a hardship, please contact the volunteer coordinator. If you are unable to cancel a shift you can always try to hire someone to work it for you. A list of individuals available to hire can be found below. It is absolutely unacceptable to show up for a shift, sign in and then leave before the end of the shift.
When will my shift be credited?
The sign-in sheets from the concession stand and boosters will be picked up on a weekly basis. The hours will be credited in DIBS from those lists. Be sure to sign in and complete the required information on those lists. If you do not receive credit within 14 days of working your shift, please contact the Volunteer Coordinator for Tournament shifts or the Concessions Coordinator for concession shifts
Can I hire someone to work my shifts for me?
We encourage our membership to personally work their required volunteer in the spirit of community and team work. But if for some reason you need help in completing your volunteer time, please see below for a list of people willing to work concession shifts for $10 an hour. You are responsible for contacting them, paying them and then communicating who will be working in your place. You are also responsible for that person completing your shift or the no-show policy will take affect.
Why didn't I get an email reminding me of my Volunteer shift?
You may need to update your contact information on your website account. This is different than supplying HYHA with contact information during the registration process. In order to change your email contact, login using the same username/account that was used to register your skater for the current season. Click on your username at the very top of the web page and choose account settings from the drop down menu. From there click on the tab "add email address" and follow the directions provided.
The documents below are instructions for the various positions assigned to Volunteers for the Thanksgiving Tournament. Please download the instruction set for the postion you will be fulfilling and bring the instructions with you to the arena. Thanks for volunteering your time!